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Payments

Let residents pay bills, permit fees and citations online. Off until you switch it on.

Settings

Online Payments

Switched Off

Nothing about payments is visible on your public site, and the payment pages return a not-found response. This settings screen is the only payments screen that exists.

Before You Can Switch This On

Enter your Stripe secret key for test mode.
Enter your Stripe publishable key for test mode.
Connect the Stripe account that should receive the money.
Add the webhook signing secret so payment confirmations can be verified.

Where The Money Goes

Payments settle directly into your municipality's own Stripe account. ScriptGain is never the merchant of record and never handles your funds.

Connected Account

Not Connected

No Stripe account is connected yet. Connect one to let residents pay online. Funds go directly to the account you connect.

A note on fees. Stripe deducts its processing fee before paying out, so your bank deposit is slightly less than the total charged. This software adds no fee of its own and takes no cut of any payment. Some municipalities pass the processing fee on to the payer as a convenience fee; check your state's rules before doing that.

Test Or Live

Test and live are separate Stripe accounts with separate keys. Switching mode swaps which set is used; it never reuses one for the other.

Test Mode Nothing is really charged. Every public payment page shows a loud warning. Start here. Live Mode Real cards are charged and real money moves. Only switch when you have tested the whole flow end to end.

Test Mode API Keys

From your Stripe dashboard, under Developers then API keys. Make sure you are copying keys for the mode selected above.

Publishable Key

Starts with pk_test_ or pk_live_. This one is safe to appear in a web page.

Secret Key

Starts with sk_test_ or sk_live_. Never share this or paste it anywhere else.

Keys are stored in this site's database, not in a configuration file, and are never shown again once saved. Anyone with your secret key can move money in your Stripe account, so treat it like a bank password.

Webhook Endpoint

Stripe calls this address to confirm payments. Without it, a payment can succeed at Stripe while the bill still shows unpaid here.

Your Webhook URL

Add this as an endpoint in your Stripe dashboard, under Developers then Webhooks.

Events To Send

Select these when you create the endpoint:

payment_intent.succeeded Confirms a payment and settles the bill
payment_intent.payment_failed Records a declined card
payment_intent.canceled Cleans up an abandoned payment
charge.refunded Syncs refunds issued from the Stripe dashboard
payout.paid Stamps the payout reference for reconciliation
account.updated Keeps the connected account status current

Webhook Signing Secret

Starts with whsec_. Shown by Stripe once you have created the endpoint.

Every incoming webhook is checked against this secret and rejected if the signature does not match or the request is more than five minutes old. Without a signing secret saved, all webhooks are refused rather than trusted.

Receipts

Email A Receipt After Every Payment Sent to the address the resident gave at checkout. They can always download the receipt from the confirmation page as well.

Card Statement Description

Appears on the payer's card statement, after your Stripe account's own prefix. Up to 22 characters. Keep it recognisable so residents do not report it as fraud.

Who Residents Contact

Shown on the payment pages and on every receipt. Falls back to your site contact details if left blank.

Billing Email Address

Billing Phone Number

Payment Page Wording

Introduction Text

Optional. Shown at the top of the Pay Your Bill page. Use it for anything residents need to know before paying, such as when payments post to their account.